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Refund Policy
All sales are final (this includes all custom orders as well). No refunds are available on orders unless files have not been sent to press and the refund is requested the same business day. In the case of a refund on an order that work has not started, the refund is subject to a $50.00 processing fee.

Custom Orders

Once your order is received we will begin artwork and e-mail you a proof within 5-7 business days(may be sooner depending on workload). Than,

  • If an e-mail is not provided a proof will not be sent and printing will begin upon artworks completion.
  • If there is no response to the proof e-mail after 24 hours the printing process will begin.
  • If you reply with adjustments they will be made and a new proof will be sent.
  • After the artwork is approved we will begin printing your order.
Custom orders ship out within 5-10 business days unless rush shipping is chosen, than it will ship out within 5 business days. 

Processing

Before your item(s) ship out we conduct Quality Control checks and testing in order to ensure the product's quality prior to shipment. The average processing time is approximately 3 business days. However, it can also be affected by the item's stock status. For popular items experiencing stock availability issues, the processing time may be 5-10 business days. (Business days are Monday - Friday)

Shipping

Most of our orders (Non-Custom Orders) will ship out via USPS First Class Mail (2-5 days). If you haven’t received your package based on the above estimates. Please kindly contact us for an update as there may have been an issue with the shipping information.

 

Disclaimer About Sublimation

When printing flat artwork onto a constructed garment some imperfections will occur, particularly under the arm. Expect to have smudges, blurs, and creasing near edges, seams, and collars of shirts.

All of the items displayed on this site are completely custom, due to that we produce as the item(s) are ordered. We thank you in advance for your patience as you wait on your one-of-a-kind item(s). Print God greatly appreciates business from all of our diverse clientele around the country.